Cookie Policy
Understanding cookies and how we use them.
Introduction
BiznessBook uses cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. This Cookie Policy explains what cookies are, how we use them, and your choices.
What Are Cookies?
Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences, login status, and browsing behavior.
How Cookies Work
You Visit
Your browser requests a webpage
Cookie Set
Server sends cookie to your browser
Stored Locally
Browser saves cookie on your device
Sent Back
Cookie returns with future requests
Types of Cookies We Use
1. Essential Cookies
Required for the website to function. Cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id | Maintains your login session | Session |
csrf_token | Security protection against attacks | Session |
cookie_consent | Remembers your cookie preferences | 1 year |
load_balancer | Routes requests to correct server | Session |
2. Performance Cookies
Collect anonymous data about how you use our site.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga | Google Analytics - distinguish users | 2 years |
_gid | Google Analytics - distinguish users | 24 hours |
_gat | Google Analytics - throttle request rate | 1 minute |
mp_mixpanel | Mixpanel analytics tracking | 1 year |
3. Functionality Cookies
Remember your preferences and personalize your experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
user_preferences | Stores dashboard preferences | 1 year |
language | Remembers your language choice | 1 year |
theme | Saves light/dark mode preference | 1 year |
timezone | Stores your timezone setting | 1 year |
4. Targeting/Advertising Cookies
Track your browsing to show relevant ads.
| Cookie Name | Purpose | Duration |
|---|---|---|
_fbp | Facebook Pixel - track conversions | 3 months |
fr | Facebook - deliver advertisements | 3 months |
IDE | Google DoubleClick - ad serving | 1 year |
_gcl_au | Google AdSense - conversion tracking | 3 months |
5. Social Media Cookies
Enable social sharing and track social interactions.
| Cookie Name | Purpose | Duration |
|---|---|---|
li_sugr | LinkedIn - browser identification | 3 months |
bcookie | LinkedIn - browser cookie ID | 2 years |
guest_id | Twitter - unique visitor ID | 2 years |
Other Tracking Technologies
Besides cookies, we use:
Web Beacons
Tiny images that track email opens and page views
Local Storage
Browser storage for larger amounts of data
SDKs
Software development kits in mobile apps
Pixels
Tracking pixels for advertising and analytics
Third-Party Cookies
We use third-party services that may set cookies:
Analytics Services
- Google Analytics: Website traffic and user behavior analysis
- Mixpanel: Product analytics and user engagement tracking
- Hotjar: Heatmaps and session recordings
Advertising Partners
- Google Ads: Display advertising and remarketing
- Facebook Ads: Social media advertising
- LinkedIn Ads: Professional network advertising
Communication Tools
- Intercom: Customer support chat
- Zendesk: Help desk and ticketing
Payment Processors
- Stripe: Payment processing
- PayPal: Payment services
Note: These third parties have their own privacy policies. We recommend reviewing them to understand their data practices.
Cookie Duration
Cookies are classified by how long they last:
Session Cookies
Temporary
Deleted when you close your browser. Used for essential functions like login.
Persistent Cookies
Days to Years
Remain on your device for a set period. Used for preferences and analytics.
Typical Durations
- Session cookies: Until browser closes
- Short-term: 24 hours to 1 week
- Medium-term: 1 to 3 months
- Long-term: 1 to 2 years
Managing Your Cookie Preferences
1. Cookie Consent Tool
Use our cookie banner to accept or reject optional cookies. You can change your preferences anytime by clicking "Cookie Settings" in the footer.
2. Browser Settings
Control cookies through your browser settings:
Chrome
- Settings → Privacy and security
- Cookies and other site data
- Choose your preference
Firefox
- Settings → Privacy & Security
- Cookies and Site Data
- Manage preferences
Safari
- Preferences → Privacy
- Cookies and website data
- Block or allow cookies
Edge
- Settings → Privacy, search, services
- Cookies and site permissions
- Manage cookies
3. Mobile Devices
📱 iOS
Settings → Safari → Block All Cookies
🤖 Android
Chrome app → Settings → Site settings → Cookies
4. Opt-Out Tools
Use industry opt-out tools for advertising cookies:
Impact of Disabling Cookies
Blocking cookies may affect your experience:
⚠️ What You May Lose
- Automatic login - you'll need to log in each visit
- Personalized settings - preferences won't be saved
- Shopping cart - items may not persist
- Analytics - we can't improve based on usage
- Some features may not work properly
✅ What Still Works
- Basic website functionality
- Viewing public content
- Essential security features
- One-time transactions
Cookies and Personal Data
Some cookies may contain or collect personal data. This data is subject to our Privacy Policy and applicable data protection laws (GDPR, CCPA).
Your Rights
- Access: Request information about cookies tracking you
- Deletion: Request deletion of cookie-collected data
- Objection: Object to cookie-based processing
- Restriction: Limit how we use cookie data
International Data Transfers
Cookies may transfer data to countries outside your location. We ensure transfers comply with applicable laws through:
- Standard Contractual Clauses (EU)
- Privacy Shield frameworks (where applicable)
- Adequacy decisions
- User consent where required
Children's Privacy
BiznessBook is not intended for children under 16 (13 in US). We don't knowingly collect data from children via cookies. If you're a parent and believe we've collected data from your child, contact us immediately.
Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or for legal reasons. When we make material changes:
- We'll update the "Last Updated" date
- We'll notify you via email or banner
- We'll request consent for new cookies if required
Review this policy periodically for updates.
Contact Us
Questions about cookies? Contact us:
Phone
1-800-BIZNESS-BOOK
BiznessBook Privacy Team
123 Business Ave, Suite 500
San Francisco, CA 94102