Privacy Policy
Your privacy matters. Here's how we protect your data.
Introduction
Welcome to BiznessBook. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business intelligence platform.
This policy applies to all users of BiznessBook, including our website, mobile applications, and related services. By using BiznessBook, you agree to the collection and use of information in accordance with this policy.
We believe in transparency. This policy outlines exactly what data we collect and why we need it.
Information We Collect
We collect several types of information to provide and improve our services:
Information You Provide
- Account Information: Name, email address, phone number, business details
- Business Data: Inventory records, sales transactions, customer information, financial data
- Payment Information: Billing address, payment method details (processed securely via third-party providers)
- Communication Data: Messages, support tickets, feedback you provide
- Profile Information: Business preferences, settings, customization choices
Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent, interaction patterns
- Location Data: Approximate location based on IP address
- Cookies & Tracking: We use cookies and similar technologies (see our Cookie Policy)
Information from Third Parties
- Payment Processors: Transaction confirmations, payment status
- Analytics Providers: Aggregated usage statistics
- Business Partners: Integration data from connected services
How We Use Your Information
We use your data to:
Provide Services
Process transactions, manage inventory, generate analytics, and deliver core platform features.
Security
Protect against fraud, unauthorized access, and security threats to your account and data.
Improvement
Analyze usage patterns, develop new features, and enhance user experience.
Communication
Send updates, security alerts, support messages, and marketing (with consent).
Compliance
Meet regulatory requirements and enforce our Terms of Service.
Operations
Process payments, manage subscriptions, and maintain infrastructure.
Data Security
We implement industry-standard security measures:
Encryption
TLS 1.3 for data in transit, AES-256 for data at rest
Infrastructure
SOC 2 Type II compliant data centers with 24/7 monitoring
Access Control
Multi-factor authentication and role-based access
Audits
Regular security assessments and penetration testing
Your Rights and Choices
You have the following rights:
Request a copy of your data
Update inaccurate information
Request data deletion
Receive data in machine-readable format
Limit data processing
Object to specific processing
To exercise rights, email privacy@biznessbook.com. We respond within 30 days.
Data Retention
We retain data as necessary:
| Data Type | Period | Reason |
|---|---|---|
| Account Info | Active + 90 days | Service provision |
| Transactions | 7 years | Legal compliance |
| Analytics | 26 months | Improvement |
| Support | 3 years | Quality assurance |
International Data Transfers
BiznessBook operates globally. Data may be transferred to countries other than your residence, including the United States and EU.
We ensure compliance through:
- Standard Contractual Clauses: EU-approved agreements
- Adequacy Decisions: Transfers to approved countries
- Data Processing Agreements: Protection standard contracts
Children's Privacy
BiznessBook is not for children under 16 (13 in US). We don't knowingly collect children's data. If we discover child data, we delete it immediately.
Contact us at privacy@biznessbook.com if you believe we collected child data.
California Privacy Rights (CCPA)
California residents have additional rights:
Your CCPA Rights
- Right to Know: Request disclosure of data collected
- Right to Delete: Request data deletion
- Right to Opt-Out: We don't sell data
- Non-Discrimination: Equal service regardless of choices
Exercise Rights
- Email: privacy@biznessbook.com
- Phone: 1-800-BIZNESS-BOOK
European Privacy Rights (GDPR)
EEA, UK, and Switzerland residents have GDPR rights:
Legal Basis
- Contract: Service provision
- Legitimate Interest: Platform improvement
- Compliance: Legal requirements
- Consent: Marketing and optional features
Data Protection Officer
Email: dpo@biznessbook.com
Changes to This Policy
We may update this policy. When we do:
- Update "Last Updated" date
- Notify via email
- Display prominent notice
- Request consent if required
Contact Us
Questions about privacy? Contact us:
Phone
1-800-BIZNESS-BOOK
BiznessBook Privacy
123 Business Ave, Suite 500
San Francisco, CA 94102